25+
Years of experience in entrepreneurship, business management, sales and marketing
500+
Hours of professional training given since 2014
600+
People trained in collaboration and management skills
50+
Client organizations from publicly traded companies and government agencies to startups, and nonprofits
Training: How to Give and Receive Feedback Effectively
Master the art of giving and receiving feedback. Build trust, foster growth, and create accountability with practical tools and proven conversation frameworks.
Summary
This workshop provides practical tools and techniques to give and receive feedback with confidence and empathy. Participants will learn structured approaches to feedback that build trust, foster accountability, and improve both individual and team performance.
Training plan
- Understand why feedback drives growth, trust, and accountability.
- Identify situations requiring feedback and avoid common pitfalls.
- Apply the 6-step model for giving constructive feedback effectively.
- Practice the 6-step model for receiving feedback with empathy and openness.
- Distinguish between feedback to inform, correct with suggestions, or correct with expectations.
- Role-play feedback conversations to build confidence and skill.
- Foster a feedback culture that supports continuous improvement.
Benefits & measurable improvements
Participants will:
- Understand why feedback is essential for growth, trust, and performance alignment.
- Learn three types of feedback (inform, correct with suggestions, correct with expectations).
- Apply the 6-step model for giving feedback that is constructive and actionable.
- Practice the 6-step model for receiving feedback with active listening and empathy.
- Build the courage and emotional intelligence needed to address difficult conversations.
- Reduce misunderstandings by focusing on clarity, curiosity, and alignment.
- Gain confidence in addressing performance, behaviors, and collaboration issues constructively.
Who it’s for
This training is ideal for:
- Leaders and managers seeking to build accountability and high-performance teams.
- Employees who want to communicate concerns professionally and improve work relationships.
- Teams aiming to create a feedback culture that supports continuous improvement.
Format
- Duration: 2–3 hours
- Delivery: In-person or virtual
- Approach: Interactive session combining theory, practical models, and real-world scenarios, including role-playing and discussion.
- Language: English or French
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