Privacy Policy

Last updated: June 1st, 2025

At Lead & Grow, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website leadandgrow.com or interact with us online.

By using our website or providing us with personal information, you agree to the terms outlined in this policy.

1. Who We Are

Lead & Grow
145 Ave. Wicksteed, Mont Royal, QC H3P 1R3, Canada
privacy@leadandgrow.com

We are based in Quebec, Canada, and comply with applicable privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Law 25.

2. What Personal Information We Collect

We may collect the following types of personal information:

  • Name and contact details (e.g., email, phone number)
  • Business and demographic information
  • Information provided through forms, surveys, or booking systems
  • Website usage data (via cookies and analytics tools)
  • IP address and browser information

We do not knowingly collect information from individuals under the age of 14 without parental consent.

3. How We Collect Information

We collect information:

  • Directly from you when you fill out forms, subscribe to newsletters, or contact us
  • Automatically when you browse our site (cookies, logs, analytics)
  • From third parties only where permitted and with your consent

4. Why We Collect and Use Your Information

We use your information to:

  • Respond to inquiries or provide requested services
  • Schedule meetings or calls
  • Improve our website and services
  • Send relevant updates or communications (with your consent)
  • Comply with legal obligations

5. Consent and Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Withdraw your consent at any time (subject to legal/contractual obligations)
  • Request deletion of your personal information
  • File a complaint with the Commission d’accès à l’information du Québec

You can withdraw consent or exercise your rights by contacting us at: privacy@leadandgrow.com.

6. Cookies and Analytics

We use cookies and third-party analytics tools (e.g., Google Analytics) to understand how users interact with our website. You can control cookie preferences through your browser settings.

7. Disclosure to Third Parties

We do not sell or rent your personal information. We may share it with:

  • Service providers (e.g., hosting, email systems) under strict confidentiality
  • Government or legal authorities when required by law

All third-party partners are contractually obligated to protect your data.

8. Retention of Data

We retain personal information only as long as necessary for the purposes described above or as required by law. Data is securely deleted when no longer needed.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and secure storage.

10. Cross-Border Data Transfers

If data is stored or processed outside of Canada (e.g., cloud services), we ensure that adequate safeguards are in place, including contractual protections.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in laws or our practices. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact:

Privacy Officer
privacy@leadandgrow.com